Terms of use

Last updated 6 October 2026

These terms are between you and Chanelle Ryan, a sole trader (ABN 91 044 020 029) trading as D1va, who runs D1va. By creating an account or using D1va, you agree to them. If you don’t agree, please don’t use it.

Early access

D1va is new. Features will change, and some things (like reminders and notifications) are not available yet. We’ll do our best to keep it working and your information safe, but we can’t promise it will always be available or error-free. Please keep your own copies of anything important.

Your account

You must be 18 or over. Keep your password private, and tell us if you think someone else has used your account. You’re responsible for what happens under your account.

What you can and can’t do

Use D1va for your own household or business admin. Don’t upload anything unlawful, don’t try to break or overload the service, and don’t use it to harm or deceive anyone.

AI and accuracy

D1va uses AI to sort notes and to read documents. AI can make mistakes. It may misread a date, an amount or a name, or suggest the wrong thing. It flags what it’s unsure of, but you must check anything important against the original before you rely on it. D1va is an organising tool. It is not legal, tax, financial, medical or other professional advice.

Payments and refunds

• Prices are in Australian dollars. The Admin Reset options are one-off payments. The Founding Member plan is a one-off payment for 3 months of access and does not renew automatically.
• If you’re not happy within the first 7 days, tell us and we’ll refund you in full.
• Nothing in these terms limits any rights you have under the Australian Consumer Law, including guarantees that can’t be excluded.

Your information

What you put into D1va belongs to you. You give us permission to store and process it only so we can run the service for you, including sending it to our AI provider when you use an AI feature. See our privacy policy.

Our responsibility

To the extent the law allows, we’re not liable for indirect or consequential loss, such as a missed deadline or a late fee, that comes from relying on D1va. Where we are liable and the law allows us to limit it, our liability is limited to resupplying the service or the amount you paid us in the last 12 months. This doesn’t affect any rights you can’t lawfully give up under the Australian Consumer Law.

Ending things

You can stop using D1va at any time and ask us to delete your account. We may suspend or close an account that breaks these terms.

Changes and the law

We may update these terms and will let you know about important changes. These terms are governed by the laws of Victoria, Australia. Questions? Email crownedandcapable@gmail.com.